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We want you to feel confident about shopping in our marketplace. If you didn’t receive your purchase, your purchase arrives damaged, or what you received isn’t what was described by the seller, you may initiate a dispute. We will step in to help resolve the dispute as quickly and fairly as possible. If we decide in your favor, we will cancel the purchase and issue you a full refund.
More information about our Purchase Protection Program can be found in the Marketplace Terms of Service.
Thank you for sending us your bag to be recycled. A shipping label will be emailed to you shortly.
Get a shipping label
When your bag has lived a full life and is beyond wear, get your free recycling label and send it to us.
Send us your bag
Our partners at RTV will recycle the entire bag, return it to nylon pellets, and turn it into something new.
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